After-Sales-Service

  • Globesat highly appreciate your orders for our products ranging from earth station antenna to satellite receiving antenna. We will provide the detailed information of handling orders: producing, notices about loading and shipping, date of loading and shipping, the estimated date of arrival, information of forwarder and billing, detailed descriptions about our products, necessary additional information for customers' use.

  • Service Items
    . Globesat ensures 24 months of service free of charge for fixed station(15 months for Control System,) 
      after the date of shipment.
    . Globesat offers technical support and software updates free of charge with 10 years.
    . Globesat will track the quality status of the products and feed back corresponding contact information
      to satisfy customers requirements.


Contact Us

Tel:+86-29-85454943

Fax:+86-29-89359328

www.globesat.cn

Email: sales@globesat.cn